Privacy Policy

Last Updated: March 2025

At selytrovia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our budget allocation education services. We're committed to transparency and ensuring you understand exactly what happens with your data.

This privacy policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applies to all personal information we collect through our website, courses, and related services.

Information We Collect

We collect different types of information depending on how you interact with our services. Some information you provide directly, while other data is collected automatically as you use our platform.

Personal Information You Provide

Name, email address, and phone number when you register for courses or contact us
Billing information and payment details when you enroll in paid programs
Educational background and professional experience when completing your learner profile
Communication preferences and feedback you share with our team
Course submissions, assignments, and project work you complete during programs

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage data such as pages visited, time spent on sections, and navigation patterns
Course progress, completion rates, and learning activity timestamps
Technical data needed to maintain platform security and functionality

How We Use Your Information

We use the information we collect for specific purposes that directly support your educational experience and our ability to deliver quality programs. Here's what that actually means in practice:

Purpose Why We Need It
Course Delivery To provide access to learning materials, track your progress, and issue completion certificates
Communication To send course updates, respond to inquiries, and share relevant educational opportunities
Payment Processing To handle transactions securely and maintain accurate financial records
Platform Improvement To analyze usage patterns and enhance course content and user experience
Legal Compliance To meet Australian educational standards and regulatory requirements

We don't sell your personal information to third parties. We don't use your data for unrelated marketing purposes. If we want to use your information in a new way not covered by this policy, we'll ask your permission first.

Data Sharing and Third Parties

Running an educational platform means we sometimes need to share certain information with trusted service providers. We're selective about who we work with and ensure they meet our privacy standards.

Service Providers We Work With

Payment processors who handle transactions securely (they only receive necessary billing information)
Email service providers for sending course communications and updates
Cloud hosting services that store our platform data securely within Australia
Analytics tools that help us understand how students use our platform (anonymized data)
Certificate issuance services for generating and verifying completion credentials

All our service providers are bound by confidentiality agreements and can only use your information for the specific purposes we've authorized. We regularly review these relationships to ensure ongoing compliance with privacy standards.

Legal Disclosure: We may disclose your information if required by Australian law, court order, or government regulation. We'll notify you about such requests when legally permitted to do so.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights because we believe you should have control over your data.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

Update or fix any inaccurate personal details in your account at any time through your profile settings.

Delete Your Account

Request deletion of your personal information, subject to legal record-keeping requirements for educational services.

Opt Out

Unsubscribe from marketing communications while still receiving essential course-related updates.

Data Portability

Receive your course data in a structured, commonly used format that you can transfer elsewhere.

Lodge Complaints

Contact us with privacy concerns or file a complaint with the Office of the Australian Information Commissioner.

How to Exercise Your Rights

To make a request regarding your personal information, email us at help@selytrovia.pro with "Privacy Request" in the subject line. Include your full name and the specific action you'd like us to take. We'll verify your identity before processing any requests to protect your information from unauthorized access.

Data Security Measures

We take practical steps to protect your information from unauthorized access, loss, or misuse. Security isn't just a checkbox for us—it's built into how we operate.

Industry-standard encryption for all data transmitted between your device and our servers
Secure server infrastructure hosted in Australian data centers with physical security controls
Regular security audits and vulnerability assessments conducted by external specialists
Staff training on data protection practices and limited access to personal information
Multi-factor authentication for administrative access to sensitive systems
Automated backups with encrypted storage to prevent data loss

While we implement strong security measures, no online service can guarantee absolute security. We encourage you to use a strong password and keep your login credentials confidential.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Retention Periods

Course enrollment data: Retained for 7 years after course completion to verify credentials and maintain educational records
Financial records: Kept for 7 years to comply with Australian taxation and financial reporting requirements
Communication records: Stored for 3 years after the last interaction for customer service purposes
Marketing data: Deleted within 30 days after you unsubscribe from our communications
Website analytics: Aggregated and anonymized after 26 months in compliance with standard practices

When we delete your information, we ensure it's removed from both active databases and backup systems within a reasonable timeframe. Some information may persist in anonymized form for statistical purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and provide a better user experience. You have control over how these technologies are used.

Types of Cookies We Use

Essential cookies: Required for basic site functionality like login sessions and course access
Performance cookies: Help us understand which pages are most useful and how students navigate our platform
Preference cookies: Remember your settings and choices to personalize your experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect how well our platform works for you, particularly for logged-in features.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18 without verified parental consent. If you believe we've inadvertently collected information from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Last Updated" date at the top of this page shows when we last revised the policy. We encourage you to review it periodically, especially before enrolling in new courses or programs.

International Data Transfers

Your personal information is primarily stored and processed within Australia. In some cases, our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place through contractual agreements that meet Australian privacy standards.

If you're accessing our services from outside Australia, your information may be transferred to and processed in Australia, where privacy laws may differ from your home country. By using our services, you consent to this transfer.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through any of the following methods:

Email: help@selytrovia.pro

Phone: +61 2 6021 7100

Mail: 98 Leslie St, Mandurah WA 6210, Australia

We aim to respond to all privacy inquiries within 5 business days. For complex requests, we'll keep you updated on our progress.